Operations Director
Santa Monica Location
Line Manager: Executive Director
Location: Santa Monica
Payroll Status:
Full Time Sun-Thurs (40+ hours/ week)
(FLSA Exempt, salaried)
Department: Operations
PRIMARY PURPOSE OF THE POSITION
The Operations Director for our Santa Monica Location is responsible for the successful logistical operation of the campus facilities, ministry events, administrative operations, and people management, including the intern program at the Vintage Church office in Santa Monica. They will succeed in this role by capably overseeing the Facilities Manager, Event Coordinators, and all of the Vintage Ministry Interns (VMI’s) whose role is Operations (8 currently).
The administrative operations include facility management, event preparation and execution, scheduling, budgeting, ordering & supply management, room reservations and vendor management.
This role is a Sunday through Thursday position, and will include evenings during the week.
Key Responsibilities
Oversee the ongoing maintenance, management, and setup of the Santa Monica location facilities, through the effective management of the Facilities Director and Facilities Assistant and security staff.
Serve as the intake director, resourcer, and ‘super-delegator’ for all ministry events, collaborating with each ministry director from the initial event planning meeting through execution and debrief.
Effectively delegate to and manage the Event Coordinators.
Serve as a face of the church, managing the front door during office hours and responding to all general inquiries that come into the church via phone, mail and email.
Direct the hospitality operations for the 3 Sunday services each weekend, as well as special services like Kingdom Come. Oversee the facility, event and security staff, and by extension, the volunteers serving in welcome, connection, parking, and ushering.
Serve as the chief Guest Services contact on Sundays, functioning as a relational and warm public-facing presence. Must be able to project a calm and hospitable demeanor, problem-solve accurately and quickly, handle sensitive situations involving guests and team, and proactively manage all operational details.
Own the administrative operations of the Santa Monica location including managing multiple budgets, scheduling of staff and facilities, overseeing ordering of central supplies and managing vendor relationships.
Manage the Vintage Ministry Internship Program (VMI), alongside the Director of Care.
Serve as the line manager for all of the operations interns (currently 8)
Assist in overseeing the running of the internship program’s core ministerial training curriculum.
Assist with VMI recruiting, housing, onboarding, retreats.
Assist and eventually lead out the annual VMI recruiting and interviewing initiative, which starts in December and runs through June
Support the Director of Finance & HR
Finance: Assist with weekly finance functions such as leading the Offering Count Team, facilitating bank deposits, managing petty cash, staff Pex cards, coding, receipt capture, processing invoices & reimbursements, and vendor relations.
HR: Assist with tasks related to compliance, staff onboarding & offboarding
OTHER:
As a staff member of Vintage Church, the overarching purpose of your role is to serve the mission of the church. As such, you may be assigned tasks and responsibilities from time to time which are outside of the scope of this job description.
Requirements & Experience
With a staff of nearly 40 employees and interns, this position requires a high level of energy, developed leadership and management skills, proficient technological ability, and excellent verbal and written communication skills. The Operations Director – Santa Monica Location, will display flexibility to meet the evolving needs of the ministry and ensure each job/project is executed to the highest standard. You need to have a can-do attitude and the ability to prioritize, multi-task and delegate.
You should have:
A maturing relationship with Jesus
Excitement about the vision and mission of Vintage Church
Must uphold the values of Vintage Church
Experience in large scale events/conferences
High maturity including discretion and maintaining confidentiality when necessary
Excellent skills in people management and delegation
Ability to coordinate multiple tasks at once, pay attention to details, adjust to changing priorities and meet deadlines within a fast-paced environment
5+ years experience in office and people management (5+ person team)
Proven experience in running / managing / preparing for events for up to 1000 people.
Strong analytical and problem-solving skills
Professional decorum, ability to communicate well, both verbally and in written form
Proficient level computer skills (Mac, Google Workspace)
Understanding of or ability to quickly learn Planning Center Online, Asana, Pex, Slack apps
A team player mentality with a strong work ethic and a strong to help where needed
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, bending, lifting, balancing, walking, stooping, kneeling, crouching, crawling, and handling of materials.
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Ability to lift/carry, up to approximately 30 pounds frequently, and occasional lifting/carrying of equipment weighing up to approximately 50 pounds may be required.
Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
Visual abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Additional Requirements
The work schedule may include weekend and evening hours. In addition to the responsibilities listed above, all staff are required to work certain church functions such as Alpha Launch Nights, the FOCUS Retreat, Christmas Eve, and the Easter weekend including Good Friday, Easter Sunday and the Saturday in between. These special events may include additional hours for setup and teardown. Additional details are outlined in the Employee Handbook.
All Vintage Staff will demonstrate the qualities of a follower of Jesus Christ and support the objectives of the mission of Vintage. They will demonstrate the character of a leader who recognizes the accountability of being in such a position.
It is considered a privilege to work in vocational ministry and all staff are expected to conduct their lifestyle in accordance with scriptural principles and the values of Vintage Church.
Pay Range
$70k to $80k