Connection Coordinator
Location: Santa Monica
Line Manager: Pastor of Communities & Care
Payroll Status: Full Time (40 hours)
Work week: Sun-Thurs
Salary: $50K to 55K Annually
The Connection Coordinator at Vintage Church will be a dynamic and relational person, able to serve as the first point of contact for new visitors and those seeking to engage more deeply in our community. This role is crucial in facilitating a warm welcome and helping individuals find their place on our discipleship pathway.
The Connection Coordinator will be responsible for building relationships, providing information, and connecting people to relevant ministries and opportunities within Vintage Church.
Key Responsibilities
First Impressions & Welcome:
Serve as the primary point of contact for new visitors, both at the Connect Tent on Sunday and online, ensuring a warm and welcoming experience
Proactively engage with newcomers, answering questions and providing information about Vintage Church
Manage and maintain the "Connections" process, ensuring seamless follow-up with first-time guests
Recruit and train volunteers to serve on the Connection Team each Sunday
Discipleship Pathway Navigation:
Helping individuals find their place within the church's discipleship pathway, explaining available resources and opportunities
Connect people to small groups, volunteer teams, and other ministries based on their interests and needs
Maintain accurate records of visitor information and engagement
Facilitate Next Steps classes or meetings
Relationship Building & Follow-Up:
Build genuine relationships with new visitors and people within our congregation members, fostering a sense of belonging
Conduct regular follow-up communication (e.g., emails, phone calls, texts) to encourage continued engagement
Assist Pastors in identifying and addressing any barriers to involvement, providing support and resources as needed.
Team Collaboration & Support:
Collaborate with ministry leaders and volunteers to ensure effective connection and transition
Assist in organizing and executing church-wide events and initiatives
Provide administrative support related to the connection process, including data entry and reporting
Data Management:
Accurately record and manage visitor information within the church's database
Produce reports on visitor engagement and connection metrics
Utilize data to inform and improve the connection process
Requirements & Experience
A committed follower of Jesus with an active, maturing faith
A passion for seeing people grow in their faith
An understanding of Vintage Church's values and mission
Excellent interpersonal and communication skills, with the ability to connect with people from diverse backgrounds
Strong organizational and administrative skills, with attention to detail
Ability to work independently and as part of a team with a positive, life-giving attitude
Experience in a church or ministry setting is preferred
Ability to maintain confidentiality
A people person with a high level of empathy, and social and emotional intelligence
Proficiency in using Mac computer software and Google Workspace management systems
Ability to become proficient with Planning Center Online, Asana, Slack and other relevant websites/tools.
OTHER:As a staff member of Vintage Church, the overarching purpose of your role is to serve the mission of the church. As such, you may be assigned tasks and responsibilities from time to time which are outside of the scope of this job description.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, bending, lifting, balancing, walking, stooping, kneeling, crouching, crawling, and handling of materials
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things
Ability to lift/carry, up to approximately 30 pounds frequently, and occasional lifting/carrying of equipment weighing up to approximately 50 pounds may be required
Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more)
Visual abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Auditory capability to hear well, meaning the ability to discern and comprehend spoken sound.
Additional Requirements
The work schedule may include other weekend and evening hours. In addition to the responsibilities listed above, all staff are required to work certain church functions such as Alpha Launch Nights and the FOCUS Retreat, Good Friday, Easter Saturday & Sunday, and Christmas Eve. These special events may include additional hours for setup and teardown. Additional details are outlined in the Employee Handbook.
All Vintage Staff will demonstrate the qualities of a follower of Jesus Christ and support the objectives of the mission of Vintage Church. They will demonstrate the character of a leader who recognizes the accountability of being in such a position. Codes of ethics and behavioral expectations are outlined in the Employee Handbook.
It is considered a privilege to work in vocational ministry and all employees are expected to conduct their lifestyle in accordance with scriptural principles and the values of Vintage Church.
Pay Range
$50k to $55k annually